Do customers need to download an app? ▼
No app required. The tracking link opens instantly in any phone browser. No login, no signup, nothing to install.
How does the free trial work? ▼
You get 2 shipments completely free — no credit card needed. Create your account, make your first shipments, share the tracking links, and see how your customers react before you upgrade.
Can I update a shipment after creating it? ▼
Yes, anytime. Update once and all linked customer tracking pages reflect the change immediately.
Can I add my business logo to the tracking page? ▼
Logo upload is available on Growth and Business plans. Once uploaded, your logo appears on every customer tracking page. The Business plan removes the "Powered by Mevwe" footer entirely.
Is Mevwe good for preorder businesses? ▼
Yes — Mevwe is built for exactly this. Whether you're importing fashion, shoes, bags, gadgets, or any product on preorder, create a tracking page for each customer and keep them informed from payment to delivery. No repeated explanations, no confusion.
Is my data safe? ▼
Yes. Mevwe is built on Supabase enterprise-grade infrastructure with encryption — your data is safe and secure. We do not sell or share your customer data with any third party.
Can multiple people use the same account? ▼
Yes — Mevwe has built-in team management. You can invite your dispatchers, drivers, sales staff and operations team. Each person gets their own login and password. You control exactly what each team member can see and do. Team management is available on paid plans.
What happens when my free trial runs out? ▼
Your 2 free shipments stay accessible — you just can't create new ones until you upgrade. Your existing tracking links remain live and your customers can still view them. When you're ready to upgrade, choose any paid plan and you're back up immediately.
Can I change what I call my shipments — Order, Delivery, Parcel? ▼
Yes. Mevwe lets you customize the terminology used across your dashboard and customer tracking pages, so it matches how your business actually talks about what it sends.
Does Mevwe work outside Nigeria? ▼
Mevwe works anywhere with an internet connection — the tracking pages are plain web pages accessible from any country. Pricing is currently listed in Nigerian Naira (₦).